I had a very brief conversation with the CEO of one of the world's biggest tech companies that changed my view on decision-making forever.
I asked: "What is the biggest decision you’ve ever had to make?"
His response: "I very rarely make decisions. I hire a team who are much more skilled to make all the decisions for me.”
I always thought decision-making flowed upward, with the final call resting in the hands of the CEO.
But after that convo and the years under his leadership, I learned that true leadership isn’t about making all the decisions.
Why us managers shouldn’t be making decisions:
The leader is not the closest person to the problem. The team are. So even with all the data and the best intentions they can’t make the best final call.
If a leader makes the decision and it turns out to be a WRONG one, you’re stealing a learning opportunity from your team.
If the leader makes the decision and it turns out RIGHT and incredibly successful, they’re taking away all the empowerment and glory that comes with that success.
Whoever makes the decision will have the most accountability, ownership and passion to push it through to execution/completion and make it a success. You want this to be the team, not you.
But how should we respond when our team ask us to make a decision?
And what if they’re not comfortable making decisions right now, how can we start training them to be?
All will be revealed in…
The 5 stage decision-making framework
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