Last chance to join us
Don't miss out
Hey team,
This is your absolute final warning to join us inside Fresh Start. Doors close tomorrow and you won’t hear from me about Fresh Start again until much later on in the year.
Snap up one of the last places here.
Because if you don’t, you’ll miss out on your chance to have a success story like this…
I want to introduce you to Sophie (🫶)
Before she joined Fresh Start, she was struggling, constantly thinking to herself… “How on earth did I end up here?”
On paper, she was 100% capable and doing ‘well’, but she found it really difficult to have difficult conversations and be direct with her team.
You know the convos you rehearse in your head… The ones you worry will make you sound harsh, awkward, or like you don’t belong in the role at all.
Like all of us, she didn’t want to be a “bad” manager.
So she softened things. Delayed saying them. Tried to stay nice.
And after watching my content and hearing me shout from the rooftops the importance of having difficult conversations, she joined Fresh Start.
Watch our conversation about her transformation 👇 (1min20)…
Here’s what changed for Sophie…
#1 She stopped trying to be liked and started trying to be clear
Sophie believed that being honest would damage relationships.
Fresh Start helped her see the difference between nice and kind.
Nice avoids the moment.
Kind steps into it, clearly and humanly.
That shift alone changed how she showed up in conversations.
#2 She learned how to give feedback that actually lands
Instead of hinting or hoping people would “get it,” Sophie learned how to:
say the thing that needed to be said
explain the why, not just the what
stay calm and grounded, even when it felt uncomfortable
The result was less tension. Less replays in her head. Effective outcomes.
#3 Leadership started to feel lighter
Like many managers, Sophie carried imposter syndrome quietly.
Fresh Start didn’t magically remove it.
But with structure, language and support from other managers in our Slack community, leadership stopped feeling so heavy.
She trusted herself more annd tough conversations stopped being something she dreaded.
If Sophie’s story and feels uncomfortably familiar,
Fresh Start is built for you.
And you have just over 24 hours to join us. Enrol now.
Speak soon,
Heather




