Summary
In this post, we're going to dive into the exact KPIs you need to measure employee satisfaction and company culture, to tell you how well you’re performing as a leader.
At the end you’ll find a download version that you can send around to your team today for them to start filling out right away.
Keep scrolling to learn all about:
Why Google & Salesforce use eNPS, the Employee Satisfaction Index, and the exact formula for you to use it today.
Failure, Core Values, and Personal Development KPIs for your team.
A downloadable table with all these KPIs included, that you can send around to your team today for them to start filling out right away.
What do you mean by effective Leadership KPIs?
Most leaders don’t want to hear this… But your leadership effectiveness is almost wholly dependent on how well you navigate the people and culture.
When you’re in a leadership position, you‘re no longer responsible for building the product, doing the marketing etc. You’re responsible for building the team, who will in turn build your product, do your marketing and create incredible experiences for your clients.
But when it comes to the success of your leadership, we can’t go making assumptions. Don’t assume just because your team go for drinks after work you have a healthy culture, and your leadership is working well.
Leadership KPIs are the measures of success we put in place to gauge how well we’re leading our people at work, and the answers come directly from our team.
Why should I care about KPIs in effective Leadership?
Tracking Trends: KPIs help you see how you're doing over time. You can’t improve what you can’t measure.
No Bull: KPIs are direct. There’s little room for misinterpretation.
Benchmarking: We can only know if our Leadership really is great, when we compare it to others.
Caveat - You shouldn’t ever stop at KPIs in any section of your business; you always need to mix in the juicy open-ended feedback to get the full picture of your leadership game. Let’s get into it…
The full list of 5 KPIs including formulas, and downloads below the video is behind a paywall as it is incredibly valuable. Paid members keep scrolling to access.
Free members, to access you can subscribe below to get the Leadership frameworks and practical strategies I used to scale a business to £2m+ ARR.