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Notes from the Inside's avatar

Loved this piece!

So many businesses collapse due to the bottleneck effect, where one person (often the CEO) holds all the answers, makes all the decisions, and becomes the face of everything. It works… until it doesn’t. A one-man army can’t scale.

Systems are the golden ticket, not just for CEOs, but for every role, from sales coordinators to admin. When systems are in place, you’re not dependent on any one person.

Senior leaders shouldn’t be stuck firefighting. Their energy should go into building systems, scaling growth, and driving team performance.

Systems fuel the business, people bring that fuel to life.

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Heather Elkington's avatar

Yep!! Love it. It's absolutely the only way we can grow.

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